Shipping Policy
1. Introduction
This Shipping Policy explains how Supreme Edge Clothing Ltd processes and delivers orders placed on supreme-edge.com.
2. Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Methods
We work with trusted courier partners to ensure safe and timely delivery. Available shipping options and estimated delivery times will be displayed at checkout.
4. Delivery Timeframes
Delivery times vary depending on location:
– Standard shipping: 3-15 business days.
– International shipping: Delivery times vary by destination.
5. Shipping Charges
Shipping fees are calculated at checkout based on order weight, size, and destination. Promotional offers may provide free or discounted shipping.
6. Order Tracking
Once shipped, you will receive an email or SMS notification with tracking details to monitor your order’s delivery status.
7. Delivery Issues
If your package is delayed, lost, or damaged, please contact our customer service team immediately. Supreme Edge Clothing Ltd will coordinate with the courier to resolve the issue. We are not responsible for delays caused by courier companies or external factors beyond our control.
8. Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect or incomplete addresses.
9. International Shipping
International delivery may be available to select destinations. Customers are responsible for customs duties, taxes, or additional charges imposed by their local authorities.
10. Contact Information
For shipping-related questions or support, please contact us:
Supreme Edge Clothing Ltd
Address: 43, Olayiwola Street by Charity Road, New Oko Oba, Lagos
Email: [email protected]
Phone: 08100046559